Chat ON Desk WhatsApp with LeadSquared Installation To integrate Chat ON Desk WhatsApp on LeadSquared, perform the following: Login to your LeadSquared application and head to the Apps Marketplace. Search with the keyword WhatsApp. Click INSTALL on the WhatsApp Messaging Connector plugin. Configuration To configure Chat ON Desk WhatsApp with LeadSquared, perform the following steps: 1. Once installed, hover your […]

Supported Media Types in Whatsapp Messages Image Images must be 8-bit, RGB or RGBA. Image Type Extension Max Size JPEG .jpeg 5 MB PNG .png 5 MB Video Only H.264 video codec and AAC audio codec supported. Single audio stream or no audio stream only. Video Type Extension Max Size 3GPP .3gp 16 MB MP4 […]

Create Whatsapp Campaign Under main menu click on New Campaign under campaigns. Import your xls or xlsx file containg mobile number. Select Whatsapp channel. Enter your campaign name. Then select sheet, if file is multi sheet. Select mobile column. Click on browse template to select template. Then click on Send Now or Schedule SMS.

How to request Whatsapp template for approval Under main menu click on Whatsapp under channels. Click on templates tab. Then click the `Add (+)` icon located at right bottom of the screen. Click on `New Template`. Select template category. Select template type as template. Name your template. Add appropriate components to your whatsapp template. Preview […]