Send Order & Shipping Updates
Notify your customers to keep them informed about orders, payments, and shipping updates.
These communications have become essential for any e-commerce business. Consistent and actionable Whatsapp updates to your customer goes a long way in reducing unnecessary support tickets.
Confirm COD Orders
Double check on the authenticity of your COD orders by automatically asking for another round of confirmation via Whatsapp.
Including a COD option surely increases sales, but can also lead to some fake orders. It’s best to re-confirm these orders by pinging the customer on Whatsapp!
Convert Abandoned Carts
Recover lost sales with automated reminders for abandoned carts on WhatsApp.
Timely nudges to continue checkouts can work wonders to bring back customers to your store. These small but important measures will ensure consistent growth in e-commerce revenues.
Discount & Offers
Share personalized and timely alerts to inform customers about new offers.
These communications can yield a lot of conversions. When done via Whatsapp, the impact can be massive. Plan these messages wisely to increase sales!
Review Request
Ask reviews from your customers, and show that you really care for their opinion.
Reviews also help you showcase the quality of your service/product and eventually help you acquire more customers.
Back-in-Stock Alerts
Send back-in-stock alerts with clear CTAs to maximize sales opportunity.
You could even personalize these alerts for every customer by linking it to their wishlists on your e-store!